Artificial intelligence is rapidly transforming mortgage operations, driving new levels of efficiency, compliance, and innovation, but the key lies in pairing technology with human expertise. In this conversation, Arvin Wijay, CEO of Consolidated Analytics, and Neil Sahota, the Chief Artificial Intelligence Officer, discuss how their organizations are integrating AI across the loan life cycle to create sustainable automation and smarter decision-making. Wijay shares how developing in-house AI tools has helped Consolidated Analytics streamline operations and maintain stability through market cycles, while Sahota explains why human oversight remains essential to ensure fairness, accuracy, and adaptability in a highly regulated industry. Together, they outline how lenders can approach AI adoption as a collaborative process, one that enhances human intelligence rather than replacing it.
In today’s rapidly evolving financial landscape, mortgage lenders and servicers are facing intense pressure to expand access to credit while maintaining sustainable risk practices. A growing strategy to meet this challenge is the rise of fintech–nonprofit partnerships. These collaborations not only open new doors for underserved borrowers but also provide lenders with scalable tools to grow and retain their customer base. The emerging trend suggests a shift from viewing underserved consumers as high-risk to seeing them as future-ready homeowners with the right support.
People only connect online now, and no one uses business cards anymore, right? Not the case at all. I attended two networking events just this week and walked away with 15 physical business cards and one virtual business card. The art of exchanging cards is not dead. For real estate agents who are newer to […]
Monetary policy watchers expect another cut in December, which — combined with a shift in the Fed’s balance-sheet strategy — could bring additional relief to mortgage rates, which are now at their lowest levels of the year.